Solid Waste Consultants to Local Government

Fee Audits and Hauler Contract Compliance

Many cities, counties, and special districts arrange for solid waste collection, processing, and disposal service through contracts with private companies. As part of their oversight role, local agencies often conduct periodic reviews to ensure these private companies are properly fulfilling their contractual obligations.

MSW Consultants has reviewed the financial and operational records of over forty (40) private solid waste service providers. These have included small family-owned enterprises and divisions of national waste management companies.

Objectives of Waste Hauler Compliance Reviews

In conducting waste hauler compliance reviews on behalf of our municipal clients, our goals are to:

Protect and enhance the integrity of the relationship between the local jurisdiction and the contracted private waste hauler.
Help fulfill the jurisdiction’s fiduciary responsibility to its ratepayers.
Ensure that private sector service providers are faithfully complying with their contract requirements.

Approach to Waste Hauler Compliance Reviews

We take a constructive approach to waste hauler compliance engagements. Although we have assisted cities in recovering over $2 million in fees due to them from private waste haulers, our primary goal is to verify the accuracy of the fees, and confirm contract compliance, to foster a constructive relationship between the city and the hauler. Recovery of any fees is a byproduct of our primary objective.

Procedures and Contract Requirements

Proper payment of fees
Customer billing accuracy
Accurate reporting of the amount of refuse, recyclables and organics
Customer complaint recording and resolution
Safety record and overweight vehicles
Rates adjusted accurately pursuant to contract requirements

Case Study: City of Orange

Sanitation/Stormwater Rate Study Performance Audits of Waste Hauler.

In 2007, we assisted the City in performing a cost of service analysis of its sanitation service rates. Work included designing new rates for single family, multi-family, and non-residential customers. Developed a rate model to emulate the rate impact of various scenarios on individual customers and on customer sectors. In 2007, we assisted the City in performing a cost of service analysis of its sanitation service rates. Work included designing new rates for single family, multi-family, and non-residential customers. Developed a rate model to emulate the rate impact of various scenarios on individual customers and on customer sectors.

Cities We Have Served

Have a look at the different ways we have helped these cities. How can we help you?

Fee Audits and Hauler Contract Compliance